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Account Manager

Posted: 5/8/2019
Location: Louisville, KY
Employment: Full Time

Account Manager of LEAP Spark, SMB Division of LEAP Group

Job Description

The Account Manager is responsible for the relationship between LEAP Spark and its clients. They will look after client needs through direct contact, liaison, and the marshaling of agency resources. The account manager will be the key, day-to-day agency representative to the client and will maintain a highly responsive service orientation. They must be knowledgeable in both the client's business and the agency business.

The Account Manager reviews all creative concepts to confirm whether they meet strategic goals before delivery to the client for approval, and they keep regular contact with all agency accounts at a strategic level.  This person should hold a business or marketing degree, together with successful advertising agency experience. The account manager needs strong verbal and written communications skills; a capability for analytical thinking; a sense of entrepreneurship; dynamic presentation skills; personal organization; and interpersonal skills.


Maintains direct, day-to-day, strategic senior-level client contact.

Proactively provides client marketing plans with the greatest amount of added value through communications.

Analyzes client input, together with background knowledge, research, field feedback, etc., to produce full communications plans.

Ensures technical and product representations are appropriate.

Provides creative, production, media, public relations and interactive department personnel with well-documented input, support data and production materials as required; ensures that advertising strategies are clearly defined, approved by clients, and understood by the creative and media groups. Develops client project and maintenance briefs.

Provides clients with budget updates and planning; assists in preparation of client invoices.

Keeps apprised of all relevant client, industry and market developments.

Creates and/or coordinates and authorizes proposals for client approval.

Checks and approves copy, design, and production art, and coordinates client approval of same.

Coordinates project timing and budgets with all relevant agency personnel.

Prepares month-end overviews of client's current activities, and monthly revenue forecasts, plus plans for future development of accounts.

Seeks out new business opportunities with new and existing clients and plays a supportive role in their development.

Regularly attends and represents the agency at industry functions and promotes the agency at every opportunity.

Regularly visits accounts to not only build relationships, but also to provide a strategic layer to the LEAP Spark/client relationship.


Minimum 5+ years within an agency account management team

Minimum 3+ years as account manager for an agency

Bachelor's degree in relevant field

Expert knowledge of Microsoft Office

Experience brainstorming with a team for ideation and creative ideas

Exposure to both B2B and B2C brands

Passion for advertising and marketing

Ability to see other people's points of view and take constructive feedback

Have an eye for detail

Have excellent interpersonal and communication skills

Possess good leadership, people and project management skills

Ability to work under pressure and deliver on time; you enjoy and thrive in a fast-paced, ever-evolving, collaborative team environment

Ability to travel as-needed

About Us

LEAP Spark is a fun, collaborative team with a shared passion for making the biggest possible impact for our clients. We value team members who are humbly confident, have fantastic attitudes toward working with clients, and a quick wit. LEAP Spark is a full-service agency, specializing in growing small to medium sized businesses by curating thoughtful marketing campaigns. We are a proud member of LEAP Group, a network of studios with 70+ employees and offices in Cincinnati, Indianapolis and Louisville.